Patient Information

First Visit

Thank you for choosing HorizonView Health for your medical needs. To better serve you, please arrive 15 minutes early to complete registration forms if you haven’t already done so. Please bring your insurance card, photo ID, and any applicable co-pays.

Our physician and nurses are experienced in the latest advancements in healthcare. Our office believes that good medicine begins with open communication. We promise to speak openly with you about symptoms, diagnosis, and recommendations. We highly encourage patients to ask questions during their visits and to utilize the patient portal for any questions that may come up after an appointment.

We look forward to meeting you and providing the quality, comprehensive medical care you expect and deserve.

No Show/Cancellation Policy

We understand that sometimes circumstances beyond your control may result in cancelling a scheduled appointment. Therefore, if you are unable to keep your appointment, we kindly ask that you notify us 24 hours in advance of your scheduled visit. Failure to do so may result in a $35 no‑show fee.

Payments

Unless other arrangements have been made, all payments are due at time of service. We accept the following forms of payment:

  • Visa
  • Mastercard
  • American Express
  • Discover

Prescription Refills

  • If you require a written prescription, please leave a message on the nurses line with the requested information. Please allow 24-48 hours for your request to be processed.
  • For routine refills, please contact your pharmacy. They will fax us with the necessary information to process the request. Please allow 24-48 hours for your request to be processed.

Patient Privacy & HIPAA Policy

Our patient privacy and HIPAA policy is available to view electronically at our privacy policy page.