Membership FAQs

Membership fees apply to non-covered services, administrative conveniences, and program benefits that are not reimbursed by insurance. Covered medical services are billed separately in accordance with your health plan benefits.

At this time, membership fees must be paid in full annually. We’re not able to offer monthly payment plans, as it allows us to keep the program simple, streamlined, and focused on patient care. Please note, HSA & Care Credit cards are accepted.

If your membership expires, you will no longer have access to the membership benefits and non-covered services included in the program. Patient scheduling and provider availability are subject to clinic capacity and practice policies.

No, membership fees cannot be billed to insurance. All membership fees are the sole responsibility of the patient.

Membership enrollment is completed on an individual basis. Current membership rates are $240 per adult and $25 per child (children are defined as anyone under age 26).

Membership benefits apply only to the individual enrolled in the program and cannot be transferred to another person.

Yes, you may cancel your membership at any time.  If cancellation occurs within 90 days of enrollment, a prorated refund will be issued. After 90 days, memberships are non-refundable. Cancellation of membership ends access to membership benefits and non-covered services provided through the program. Future scheduling remains subject to provider availability, clinic capacity, and practice policies.

The Weight Loss Program includes services related to weight management, nutrition, coaching, and associated provider visits. Medical concerns outside the scope of the Weight Loss Program may require separate evaluation, scheduling, or care planning based on individual care needs and clinic policies.

In the event of a medical emergency, please seek immediate care at the nearest urgent care center or emergency room. Your safety is our top priority.